Table of Contents
- What is Ledger.com/Start?
- Before You Begin (Device + Safety Checklist)
- Install Ledger Live
- Initialize and Secure Your Ledger Device
- Add Accounts & Install Coin Apps
- Receive & Send Crypto Safely
- Update Firmware the Right Way
- Using Web3: DApps, NFTs & Approvals
- Troubleshooting & Common Questions
- Security Best Practices (Do/Don’t List)
- Quick Glossary
- FAQ
1) What is Ledger.com/Start?
Ledger.com/Start is the official onboarding portal for Ledger hardware wallets. It funnels you to the genuine Ledger Live download for your operating system and provides guided steps to initialize your device securely. Think of it as the safe front door: you avoid fake apps, phishing domains, and outdated instructions by starting here.
Tip: Bookmark the URL and type it manually. Be wary of ads or search results that imitate the name. When in doubt, verify the domain spelling and SSL lock icon in your browser.
2) Before You Begin — Device & Safety Checklist
- Unbox your Ledger (e.g., Nano X / S Plus / Stax) from a trusted retailer or directly from Ledger.
- Ensure the box and device show no signs of tampering.
- Have a computer (Windows, macOS, or Linux) or a compatible mobile device (iOS/Android) with a reliable internet connection.
- Prepare a quiet space and 10–20 minutes for the first-time setup.
- Find a permanent, offline place to store your 24-word recovery phrase.
Critical: Your recovery phrase is the only way to restore access if your device is lost or damaged. Never enter it into any website, cloud document, screenshot, or camera roll. Keep it purely offline.
3) Install Ledger Live (via Ledger.com/Start)
Step-by-step
- Visit Ledger.com/Start.
- Choose Download Ledger Live for your platform (Windows, macOS, Linux, iOS, or Android).
- Install the application as prompted by your OS. On desktop, you may need admin privileges.
- Open Ledger Live and follow the initial wizard. Select your device model to start.
Verifying authenticity
- Only download from ledger.com. Avoid third-party mirrors.
- On desktop, you can check the app’s digital signature from your OS’ properties/security dialog.
- In Ledger Live, use the built-in Genuine Check when your device is connected (explained below).
4) Initialize and Secure Your Ledger Device
Initialization proves your device is genuine and generates your private keys locally. You’ll create a PIN on the hardware wallet and receive a 24-word recovery phrase on the device screen.
On the device
- Power on the Ledger and select Set up as new device.
- Create a secure PIN (typically 4–8 digits). Use non-obvious sequences.
- Write down the 24-word recovery phrase in order, exactly as shown. Double-check each word and position.
- Complete the on-device phrase verification quiz (you’ll confirm a few words/positions).
In Ledger Live
- Connect your device via USB (or Bluetooth where supported) and open Ledger Live.
- Run the Genuine Check from the onboarding flow. This confirms the device’s secure element attestation.
- Optionally, set a passphrase (advanced) only if you understand how it alters backups and access. Beginners can skip for now.
Success criteria: You have a PIN set, you’ve handwritten the 24-word phrase, and the device passed the Genuine Check. Store the phrase offline immediately in a safe location.
Recovery phrase safety, simplified
Do | Don’t |
---|---|
Write on provided cards or metal backup, legibly and in order. | Don’t take photos or store digitally. |
Consider two separate, discreet locations. | Don’t share with anyone—not even “support agents.” |
Practice a dry-run restore on a spare device when confident. | Don’t type the phrase on a keyboard or phone. |
5) Add Accounts & Install Coin Apps
Ledger devices support many networks via separate coin apps installed on the device (e.g., Bitcoin, Ethereum). Accounts in Ledger Live are your tracked addresses for those networks.
- Open Ledger Live → Manager. Allow the manager on your device when prompted.
- Search for the network you want (e.g., “Ethereum”). Click Install. The app installs on the device.
- Go to Accounts → Add account. Choose the network, open its app on the device, and let Ledger Live derive your address(es).
- Repeat for any additional networks you plan to use.
Heads-up: Installing or uninstalling coin apps does not affect your funds. Your assets live on-chain; the app is simply what enables the device to sign for that network.
6) Receive & Send Crypto Safely
Receiving
- In Ledger Live, select an account → Receive.
- Open the corresponding coin app on the device.
- Verify the full address on the device screen. Only copy/share the address after confirming it matches exactly.
Sending
- Click Send and paste the recipient’s address (double-check the network and chain).
- Confirm the amount and fees in Ledger Live.
- On the device, review each on-screen field and physically approve. If something looks off, reject the transaction.
Network mismatch: Assets are often chain-specific. Always match the asset to the correct network (e.g., ETH on Ethereum vs. tokens on other EVM chains). Wrong-chain deposits can be risky or unrecoverable.
7) Update Firmware the Right Way
Firmware updates bring security hardening and new features. Apply them through Ledger Live, not via files from random sites.
- Connect the device and open Ledger Live → Manager. If a firmware update is available, you’ll see a banner.
- Read the release notes and ensure you have your recovery phrase on hand (you normally won’t need it, but it’s essential to have).
- Start the update and follow on-screen prompts on both the app and device.
- After reboot, unlock the device and complete the process. Re-open coin apps if needed.
Pro move: Do updates when you’re not in a rush, on a stable connection, and with your laptop on power. Patience beats panic.
8) Using Web3 — DApps, NFTs & Permissions
Ledger devices can connect to Web3 wallets (e.g., Ledger Live integrations or supported third-party wallets) so you can sign transactions without exposing private keys. Still, Web3 introduces powerful permissions—treat them with care.
Safe DApp flow
- Start from a trusted link or a verified bookmark to avoid phishing.
- Connect wallet via the DApp’s interface and select your Ledger account.
- Read the transaction or approval details carefully on the device screen; never approve blind.
- Periodically review and revoke unlimited token allowances you no longer need using reputable tools.
Signing ≠ Sending: Some signatures grant ongoing permissions (like spending approvals). If a prompt seems vague, cancel and research before proceeding.
9) Troubleshooting & Common Questions
Ledger Live doesn’t detect my device
- Use a high-quality data cable and a direct USB port (avoid unpowered hubs).
- On the device, open the relevant coin app or allow Manager when prompted.
- Restart Ledger Live, reconnect the device, and try a different port if available.
- Ensure OS drivers are up to date. On Windows, try Device Manager → USB controllers → rescan.
I forgot my PIN. What now?
You can reset the device after several incorrect PIN attempts (it will wipe). Then restore using your 24-word recovery phrase. If you don’t have the phrase, funds cannot be recovered.
Can I move funds if my device is lost?
Yes—acquire a new Ledger, choose “Restore from recovery phrase,” and enter your 24 words on the device. Your assets will reappear in Ledger Live once accounts are re-added.
Do I need multiple devices?
Many users keep a backup device stored securely. It reduces downtime if one is lost or damaged. Always test that your recovery phrase restores correctly before depending on it.
Why do I need coin apps?
Each network uses its own cryptography and signing rules. Coin apps enable the device to understand and sign those transactions securely.
10) Security Best Practices — Quick Do/Don’t
Do
- Type Ledger.com/Start manually and bookmark it.
- Keep Ledger Live and device firmware up to date.
- Store your recovery phrase offline; consider a metal backup.
- Verify addresses on the device screen every time.
- Use unique device PINs and computer passwords.
- Enable OS security features and keep your machine malware-free.
Don’t
- Don’t share your 24-word phrase with anyone—ever.
- Don’t install apps, browser extensions, or firmware from untrusted links.
- Don’t rush Web3 approvals. Read every prompt on the device.
- Don’t store seed phrases in cloud notes, photos, or email drafts.
- Don’t ignore small anomalies; reject and investigate.
11) Quick Glossary
- Ledger Live: The official companion app for managing accounts and updates.
- Recovery Phrase (Seed): Your 24 words that can recreate your private keys.
- Coin App: A small on-device program enabling secure signing for a specific network.
- Genuine Check: Ledger Live feature to verify your device authenticity.
- Allowance/Approval: Permission for a smart contract to move your tokens.
12) Frequently Asked Questions About Ledger.com/Start
Is Ledger.com/Start the same as Ledger Live?
Ledger.com/Start is the entry page that directs you to download Ledger Live safely and follow onboarding steps. Ledger Live is the application you’ll use daily.
Can I set up on mobile only?
Yes, certain models support Bluetooth and work with iOS/Android via Ledger Live Mobile. Ensure your phone’s OS version meets the requirements shown during download.
What happens if the firmware update fails?
Keep calm, reconnect, and follow Ledger Live prompts. In rare cases you may restore with your 24 words. This is why having the phrase on hand matters—even if you rarely need it.
Do I need to leave coin apps installed?
You can uninstall coin apps to free space; reinstall them when needed. Your funds remain on-chain and are not affected by app presence.
How do I avoid phishing?
- Bookmark ledger.com and Ledger.com/Start.
- Never type your recovery phrase on a website or into a chat.
- Beware of “support” messages asking for seeds or to install remote-access tools.
13) Quick Start Recap (2-Minute Version)
- Go to Ledger.com/Start → download Ledger Live.
- Install, open, and choose your device model.
- Set up as new → create PIN → write 24 words offline.
- Run the Genuine Check in Ledger Live.
- Install coin apps → add accounts.
- Verify addresses on the device → receive small test amount first.
- Keep firmware and Ledger Live updated; store the phrase securely.
14) Helpful Extras (Optional but Recommended)
- Metal seed backup For fire/water resistance vs. paper.
- Spare device Pre-test restoration to reduce downtime.
- Password manager For strong, unique passwords on your computer and email.
- Malware scanning Keep your OS clean and updated.
- Network hygiene Avoid public Wi-Fi during sensitive operations.
15) Final Thoughts
Self-custody is empowering—and unforgiving. By starting at Ledger.com/Start, you minimize risks from day one. The routine is simple: keep Ledger Live and firmware current, approve only what you understand, and protect the one item that matters most—your recovery phrase. Do these three things consistently and you’ll enjoy the convenience of modern crypto while drastically reducing avoidable mistakes.